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unit 4
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Explain return on investment for CSI
23800
Write a note on seven step improvement process
23100State and explain service GAP model
22900Write a note on service portfolio management
25300Write a note on service reporting
22700Explain the deming cycle in CSI
23000Write a note on CSI principles
22100Write a note on CSI and the service life cycle. State the importance of CSI
26300
