And Miles to go before I sleep.. and miles to go before I sleep..!!
Sohrab Vakharia
Nisha Naik
Shaheen Shaikh
Taha Chatriwala
Service transition principles
differentiate thinking humanly and rationally
History of ITIL
Write a note on service reporting
State and explain service GAP model
Write a note on CSI and the service life cycle. State the importance of CSI
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